Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your data when you use Booking Node.
Last Updated: February 28, 2026
At Booking Node, we're committed to protecting your privacy and ensuring the security of your data. This Privacy Policy describes how we collect, use, share, and protect information when you use our unified booking and reservation API platform. By using Booking Node, you agree to the practices described in this policy.
Information We Collect
Account Information
When you create a Booking Node account, we collect your name, email address, company name, and contact information. For payment processing, we collect billing details through our secure payment partners.
API Usage Data
We collect technical data about your API usage, including request logs, response times, error rates, and endpoint usage patterns to help us improve our service and provide you with usage analytics.
Booking Data
When you use our API to manage bookings and reservations, we process and store booking information including customer names, contact details, appointment times, and service details as necessary to provide our service.
Automatic Information
We automatically collect device information, IP addresses, browser types, and usage patterns through cookies and similar technologies to improve our platform and ensure security.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve the Booking Node API platform, process transactions, and deliver customer support.
Platform Improvement
We analyze usage patterns and feedback to enhance our features, develop new capabilities, and optimize performance across our booking infrastructure.
Communication
We use your contact information to send service updates, security alerts, technical notifications, and marketing communications (which you can opt out of at any time).
Security & Compliance
We process your data to detect and prevent fraud, ensure platform security, comply with legal obligations, and enforce our terms of service.
Data Security
Encryption
All data transmitted to and from our platform is encrypted using industry-standard TLS/SSL protocols. Data at rest is encrypted using AES-256 encryption.
Access Controls
We implement strict access controls and authentication mechanisms. Our team members only have access to data necessary for their roles, and all access is logged and monitored.
Infrastructure Security
Our platform is hosted on enterprise-grade cloud infrastructure with multiple layers of security, regular security audits, and 24/7 monitoring for threats and vulnerabilities.
Compliance
We maintain compliance with industry standards including SOC 2, GDPR, and CCPA. We conduct regular security assessments and penetration testing.
Data Sharing & Third Parties
Service Providers
We share data with trusted third-party service providers who help us deliver our services, including cloud hosting providers, payment processors, and analytics tools. These providers are contractually obligated to protect your data.
Business Transfers
If Booking Node is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
Legal Requirements
We may disclose your information if required by law, in response to legal processes, to protect our rights and property, or to ensure the safety of our users and the public.
Your Customers
When you use our API, you control the booking data. You are responsible for complying with applicable privacy laws regarding data you collect through our platform.
Your Privacy Rights
Access & Portability
You have the right to access your personal data and receive a copy in a portable format. You can request this through your account dashboard or by contacting our support team.
Correction & Deletion
You can update your account information at any time. You also have the right to request deletion of your personal data, subject to legal retention requirements.
Opt-Out Rights
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or updating your notification preferences in your account settings.
Cookie Controls
You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our platform.
Data Retention & International Transfers
Retention Period
We retain your personal data for as long as your account is active and for a reasonable period afterward as necessary for business, legal, and regulatory requirements. API logs are typically retained for 90 days.
International Transfers
Booking Node operates globally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.
Data Processing Addendum
For customers subject to GDPR and similar regulations, we offer a Data Processing Addendum (DPA) that provides additional protections and clarifies our roles as data processors.
Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: privacy@bookingnode.com
- Address: Booking Node Inc., 123 API Street, San Francisco, CA 94105
- Data Protection Officer: dpo@bookingnode.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.